Privacy Policy
Your privacy and data security are our top priorities
Last updated: December 30, 2025
Quick Summary
Overview
At StitchBase, we believe in transparency and respect for your privacy. This privacy policy explains how we handle your files and data when you use our SVG to embroidery file converter. We've designed our service to be as privacy-friendly as possible.
File Handling
Files are deleted immediately after conversion. When you upload an SVG file for conversion:
- •Your file is processed in real-time to generate the embroidery file
- •Once the conversion is complete and you download your file, the original SVG and converted file are immediately deleted from our servers
- •No permanent storage of your files
- •Files are not stored for future access or retrieval
No Permanent Storage
We do not maintain any permanent storage of your uploaded files or converted designs. All file processing happens in memory during the conversion process, and files are automatically removed once the conversion is complete. There is no database or file system where your designs are stored long-term.
No Data Sharing
We do not share, sell, or distribute your files or any information about your conversions to third parties. Your designs remain completely private and confidential.
The only data we may collect is anonymous usage statistics (such as conversion success rates) for the purpose of improving our service. This data does not include your files, personal information, or any identifiable details about your designs.
No Accounts Required
You can use StitchBase without creating an account or providing any personal information. We don't require email addresses, names, or any registration. Simply upload your file, convert it, and download the result. No signup, no login, no personal data collection.
Analytics & Usage Data
We may use basic analytics to understand how our service is being used and to improve performance. This includes:
- •Conversion success/failure rates (for debugging purposes)
- •File format preferences (e.g., DST vs PES usage)
- •General usage patterns (page views, feature usage)
This data is completely anonymous and does not include any information about your files or personal details.
Cookies
We may use essential cookies to maintain session state during file conversion. These cookies are temporary and are automatically cleared when you close your browser. We do not use tracking cookies or third-party advertising cookies.
Security
We take security seriously. All file transfers are encrypted using HTTPS. Files are processed in isolated environments and are never exposed to other users or third parties. Our servers are regularly updated and monitored for security vulnerabilities.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Questions or Concerns?
If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us.
Contact Us